About the Privacy Policy
995bet com One of Bangladesh's most trusted online gaming platforms. We believe that user data protection is the foundation of any reliable service. When you 995bet comWhen you register, log in, or use any of our services, you share certain information with us. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.
Reading this page will tell you what your rights are, what information we hold, and who can access it. Our goal is to protect your privacy with complete transparency.
995bet comBy using our services, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using the platform.
1. What Information Do We Collect?
995bet com Only the information strictly necessary to provide our services is collected. We never gather data beyond what is required.
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, gender | Account verification and KYC |
| Contact Information | Mobile number, email address | Notifications & Support |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Process |
| Identity Document | NID, passport, or driving licence | Age & Identity Verification |
| Device & Technical Information | IP address, browser, and device model | Security & Fraud Prevention |
| Gaming activity | Bet history, game logs, wins and losses | Service Improvement |
| Cookies and tracking | Session Cookies, Preference Storage | Improving User Experience |
We never store your full bank card number or PIN. Payment information is always kept in encrypted form.
2. How We Collect Information
995bet com Information is collected in a number of ways. You should have a clear understanding of each method.
- At Registration: When you 995bet comWhen you open an account, we collect information such as your name, mobile number, and date of birth directly from you.
- At the Time of Transaction: Financial information is automatically recorded whenever a deposit or withdrawal is made.
- Automatically Collected: When you browse the site, your IP address, device information, and cookies are collected automatically.
- Via Support: If you contact customer support, your conversation details may be stored.
- During KYC verification: When an identity document is submitted, the associated image and information are stored in our system.
- Via Third Parties: Some information may be received from payment gateways or identity verification services — strictly for legal compliance purposes.
3. How Is Your Information Used?
995bet com Collected data is used solely for its intended purpose. Your information is never sold or shared with third parties without your consent.
- To create, manage, and secure your account.
- To process deposits, withdrawals, and other financial transactions.
- To send bonuses, promotions, and personalized offers.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To meet legal obligations and provide necessary information to regulatory authorities.
- To analyze platform performance and inform the development of new features.
- To improve customer support services and resolve complaints.
We never sell your information to advertisers. 995bet comYour information is never shared with any third party for marketing purposes.
4. Our Commitment to Data Security
995bet com The highest technical and administrative measures have been put in place to protect your information. Our key security features are outlined below.
SSL encryption
All data is transmitted securely via 256-bit SSL encryption. No one can intercept or read your data in transit.
Secure Servers
Your information is stored in internationally certified data centres with 24/7 physical and digital security.
Two-Factor Authentication
OTP verification is required for account login and important transactions, keeping your account secure at all times.
Access control
Only authorized personnel can access the information they need. Every access is logged and monitored.
Regular Audits
Third-party security experts regularly audit our systems, and any vulnerabilities identified are addressed immediately.
Automated Backups
Regular backups of your data are maintained to prevent loss in the event of any technical issue.
5. Sharing Information with Third Parties
995bet com Information may be shared with third parties only in limited circumstances and in strict accordance with established rules. Those circumstances are outlined below.
- Payment Processor: Only transaction-related information is shared with designated payment gateways for bKash, Nagad, Rocket, or bank transfers.
- KYC service provider: Only the necessary documents are shared with authorized third parties for identity verification purposes.
- Regulatory Authority: Information may be disclosed to government or regulatory authorities where required by law.
- Fraud Prevention: In cases where suspicious activity is detected, limited information may be shared with the relevant investigative authorities.
- Sale of Data Prohibited: Your personal information is never sold to advertisers, marketing companies, or any other business entity.
6. Cookie Policy
995bet com Cookies are used to improve your experience. A cookie is a small text file stored in your browser.
Essential Cookies
These cookies maintain login sessions and ensure site security. They cannot be disabled.
Analytics Cookies
To understand which pages users are visiting — fully anonymised.
Preference Cookies
To remember your language preference, theme, or other personal settings.
Marketing Cookies
995bet com does not use any third-party marketing cookies.
You can delete or disable cookies at any time through your browser settings. However, doing so may affect the functionality of some features.
7. Your Rights
995bet comEvery registered user has certain fundamental rights over their own personal information.
- Right to Access: You can view the information in your account at any time and update it whenever needed.
- Right to Rectification: If any information is incorrect, you can contact support to request a correction.
- Right to Erasure: No data is retained beyond legal obligations after an account is closed. You may request deletion at any time.
- Right to Object to Processing: You may object to your data being used for marketing or analytical purposes.
- Right to Data Portability: You can request a copy of the information held in your account by contacting support.
To exercise any of these rights, please contact our support team. We aim to respond within 7 business days.
8. Data Retention Period
995bet com Your information is not retained indefinitely. Data is stored and deleted in accordance with defined retention rules.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | Service Delivery |
| Financial transactions | 5 Years | Legal obligations |
| KYC documents | 3 years after account closure | Regulatory Compliance |
| Support Conversations | 1 Year | Service Quality Verification |
| Gaming logs | 2 Years | Dispute Resolution |
| Cookies and session data | 30 Days | Site Performance |
9. Protection of Minors
995bet com For users aged 18 and above only. We do not collect or store any information relating to minors under any circumstances.
- Age verification is mandatory at registration. Users under 18 will not be able to complete the sign-up process.
- Age verification is carried out during the KYC process using a national ID card or birth certificate.
- If a minor's information is collected by mistake, it will be deleted immediately and the account will be closed.
If you suspect a minor is using the platform, please notify our support team.
10. Policy Changes
For business, legal, or technical reasons 995bet com This Privacy Policy may be updated from time to time. For significant changes, we will notify you via notification, email, or an announcement on the platform.
- For major changes, users will be notified at least 14 days in advance.
- The "Last Updated" date at the top of the page will always reflect the most recent version.
- Continued use of the platform after an update takes effect will be considered acceptance of the revised policy.